Privacy Policy

Privacy Policy

The requirements of this Privacy Policy (“Policy“) have been adapted from the requirements under Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. This Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and rules. It is an electronic record that is generated by a computer system and does not require any physical or digital signature.

What Information Do We Collect From You?

As part of the buying & registration process, Style Baazar shall collect user details such as name, e-mail address, mobile phone number, billing, and delivery address. Personally identifiable information (PII) will be collected only as part of the voluntary registration process. This information shall also be captured if you place an order using the website. PII may also be collected if you participate in any surveys conducted by us or if you submit any feedback on the website. We also collect and store non-personally identifiable information related to your interaction with the website. Like many websites, we use ‘cookies’ to obtain such information. Cookies are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the website’s services to the user. The user can set the browser to notify the user when the user is sent a cookie, giving the user the chance to decide whether or not to accept it. If the user accepts a cookie, the user agrees to the use of any information collected by the website using that cookie. The user may update their profile information at any time on the website. When the user updates the user information, we will keep a copy of the prior version for records. The data we may collect includes, but is not limited to, the pages you visit on-site, the links you click on-site, the number of times you access the page, and browsing information.

Style Baazar collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the website or while posting comments, uploading content or participating in any offers or contests or availing special gifts, or communicating with customer support by phone, e-mail or otherwise. Style Baazar has the right to receive, scrutinize and store user information such as IP address, login id, email address, password, device connection information, transaction history, date, time, and duration of the session on the website for security and technical reasons. It shall also automatically receive the URL of the site from which a user visited and the site to which the user goes when the user leaves the website. The website receives the IP address of the user’s computer and the type of web browser being used.

How Do We Use This Information?

Style Baazar may use this information to offer personalized services/features on the site and for improving your shopping experience at the site. We may use this data for personalized offers through the website itself or other channels. Style Baazar uses this information with its business associates and partners for handling your orders and to get in touch with you, as and when necessary to provide the services requested by you. Style Baazar will store your transaction history as per governing laws. We may use this information to direct our efforts for improving the site and our services. The user information is used by Style Baazar inter alia to:

1. Respond to the user’s queries, requests, and inquiries;

2. Update new features of the website;

3. Improve and customize the website’s service;

4. Detect and prevent fraud and abuse of the website;

5. Examine the identity of the user and the authenticity of offers and delivery or transfer of offers;

6. Administer the website;

7. Inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale;

8. Send surveys and marketing communications that Style Baazar believes may be of interest to the user;

9. Personalize the user’s experience on the website by presenting advertising, products, and offers tailored for the user;

10. Help the user address problems with the website including addressing any technical problems;

11. Complete and fulfill the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service; and

12. Protect the integrity of the website.

Style Baazar may, if the user chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking on the unsubscribe link option attached to the e-mail.

With Whom Will We Share This Information?

Style Baazar respects the user’s privacy and will disclose user information only when required to do so by law or in good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal processes. Style Baazar may disclose user information to law enforcement officers, third party rights owners, or others that are in its opinion reasonably necessary to enforce the Website's Terms of Use, this Policy, and Terms and Conditions of Sale. You agree and consent for to disclose your information if so required under the applicable law.

We may disclose aggregated information about the use of the website, but it will never contain user information that will identify a single user. Style Baazar does not trade or sell user information in any manner, except as specified in this Policy or if express consent is sought from the user. We understand that user information is very crucial and is important for the user. By using our website, you agree and acknowledge that user information is disclosed or shared with:

1. Third-party vendors for delivery of the products ordered through the website,

2. Third-party service providers engaged by us to perform the services on our behalf, and

3. Third-party service providers for the website’s security, maintenance, repair, or other technical reasons.

Style Baazar will not use your financial information except to complete transactions. We do not share, rent out, or sell your personal information or disclose your PI to any third party, other than our business associates and partners for the aforementioned purposes. In cases you have requested for products using the website, we may use this information with our partners and business associates where it is necessary to complete the transaction. Style Baazar may use this information to help investigate, prevent, and take action against unlawful or fraudulent activities and violations of the site’s terms of use.

How Do We Protect Your Information?

The website may contain links to other websites and Style Baazar shall not be responsible for the privacy policy of websites which it doesn’t own, control or manage. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites or services, including their content and links, may be constantly changing. These sites and services may have separate privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s terms and policies. Style Baazar is committed to implementing standard measures to protect against unauthorized access to and unlawful interception of user information. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

No payment-related information is stored within this portal and it is handled completely within the payment gateway. However, no internet site can fully eliminate security risks. Style Baazar endeavors to take all measures to protect the security, integrity, and confidentiality of the user information against unauthorized breach and hacking. To check possible vulnerabilities and attacks, Style Baazar may conduct a periodical internal review of data and security measures on the website. We may also use the software we deem best for maintaining security. The website cannot ensure or warrant 100% security of user information. While we have electronic and process controlled access to your information, Style Baazar cannot be held responsible for any disclosure of your information via unauthorized access by the third party or by errors in transmission.

If a user is provided with any identification code, password, or any other piece of information as part of the website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party which includes, but is not limited to, other users. To prevent a third party’s access to the website, the user should sign out from the user account after availing of the desired services. We have the right to disable the identification code or password, whether chosen by any user or allotted by Style Baazar, at any time, if the user fails to comply with instructions or terms, conditions, or policies of Style Baazar.

The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and Style Baazar shall not be responsible for the same. While using and accessing the website, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipment through which the user uses and accesses the website.

Not withstanding anything contained in this Policy or elsewhere, Style Baazar shall not be held responsible for any loss, damage, or misuse of the user information if such loss, damage, or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" means any event that is beyond the reasonable control of Style Baazar and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorized access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.

What could be the commonly required Mobile Application Permissions?

Following are permission that a Style Baazar mobile application may seek:

1. Location: To locate nearby stores and return centers.

2. Phone: We are using this information to provide the functionality to call customer care directly

3. Phone State: To identify cellular network information for optimizing performance on low bandwidth networks.

4. Camera: To provide image search and contact customer care with the images.

5. Storage: To store or access photos captured by you at the time of contacting customer care or image search.

6. SMS: To automatically read OTP received while making the delivery address change

7. Account: We are using the user’s email IDs to send email notifications.

8. Contact: Reading your contact card for the Invite features

Privacy Policy – Amendments

The decision concerning any or all matters relating to this Policy shall be final and binding on all concerned. Style Baazar reserves the right to alter and enforce this Policy at any time without having to serve a prior notice to the user. The last updated date is available for you to view along with the Policy. You should check the site frequently for any changes to this Policy.

As in any business, there could be mergers or acquisitions wherein we may acquire new stores, sell our stores, or if the company may get acquired. In such instances, customer information is one of the assets which shall get transferred. Such information will be made available to you through public announcements or by email communication.

General Terms & Conditions

This Policy is to be read in conjunction with and shall be deemed to be part of Style Baazar's Terms of Use and other related policies.

The User Information resides in Style Baazar's database for a certain period even after the user ceases to use or access the Website and in such cases, Style Baazar shall not be liable for any usage of the User Information after the user ceases to use or access the Website.

The Users agree and acknowledge that User Information collated through the Website could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Website’s services in respective territories including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, Style Baazar endeavors that the User Information is transferred in accordance with the applicable laws of India.

The user should be aware that the User Information or other data, the user provides to the Website for availing the services or transacting through the Website could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which Style Baazar is not responsible.

The user agrees and acknowledges Style Baazar's right to utilize the user’s posts, contents, information, and other personal data to provide services through the Website. The contents on the Website may contain comments, post, and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews, and information and personal data provided to the Website may be viewed by other users and Style Baazar cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Website.

Use of or its official mobile application is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If the user is a minor i.e. under the age of 18 years, he/she may use only with the involvement of a parent or guardian.